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Business Office

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1. How do I set up my utility service?

We require you come in to see us in person. You may print out the history card and have it filled out, and bring it with you. The history card has to be signed and dated at the bottom of both pages. We also require a copy of your driver's license. We offer same day service if done before 4:00 pm. A $50 deposit and $10 connection fee are required at setup.

2. How can I obtain a birth or death certificate?

We can do certified birth certificates only for people born in Texas, and death certificates only for people who died within the City limits of Canyon. Applicants must be immediate family members only.

Birth certificates are $22 per copy. Death certificates are $20 for the first copy and $3 for each additional certificate purchased at the same time.

Certificates may be purchased in person, by mail or by fax.

If purchasing by mail, complete the form, sign, then mail with legible copy of requestors driver's license and payment to:

City of Canyon
Attn: Viatal Statistics
301 16th Street
Canyon, Texas 79015

To obtain certificate by fax you will need to fax completed and signed form and legible copy of requestors driver's license to 806-655-5044. Payment must be made by calling 806-655-5003 and providing credit card information before certificate will be mailed.

3. How do I pay my water bill each month, and when is it due?

The water bills are mailed out on the last working day of the month, and are due by the 10th of each month. A 10 percent late fee is applied after the 10th.

We accept cash (in person only), checks, money orders, debit cards, and credit cards. We also offer bank draft, which is taken from your bank account on the 8th of each month.

Bills may also be dropped in one of two night drops we offer. They are located on the front of our building and north of our building across the street.

4. How do I rent a room in your community center?

You need to call (806) 655-5020 and check for availability for the day and room that you would like to rent.

We have four different rooms for rent. They are different in layout, size, and price. The two big rooms have a wall between them that can be taken down to make a larger area.

You may call and set it up by phone, but will be required to pay the deposit and sign the contract in person within 10 days to lock in your reservation. The rental fee has to be paid before the rental day.

No smoking or alcohol is allowed in our facilities.

Community Center Rental

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City Manager

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1. When are the City Commission meetings held?

City Commission meetings are typically held the first and third Monday of each month at 5:30 pm. Meetings are sometimes canceled due to holidays.

2. How do I get on the agenda?

If you have an item you wish to discuss with the City Commission, please call the City Manager’s office at (806) 655-5000 to make the request. We might have you submit a request in writing at this time.

3. How do I volunteer to serve on a City board?

If you would like to serve on a City of Canyon board or commission, please download the application and return it to the City Manager’s office, or mail it to:
City of Canyon
City Manager
301 16th Street
Canyon, Texas 79015 Board or Commission application

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Code Enforcement

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1. Do I need a permit to install a carport?

Yes.

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Code Enforcement - Floodplain Management

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1. Is my property located in a floodplain and can I build in a flood plain?

Call our office at (806) 655-5014 to find out what zone your property is in and any restrictions that may apply, or complete and return the Flood Plain Determination request form.

Structures may be built in portions of the special flood hazard area or floodplain, but they may have to be elevated to avoid flooding. No structure may be built in the floodway, however.

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Code Enforcement - Licensing

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1. Do I need to register my State license with the City of Canyon?

Yes. Any work that requires a permit by a contractor also requires a City registration.

City registration requires registering your State license More...

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Code Enforcement - Nuisances

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1. How do I report a nuisance?

For abandoned vehicles, animals, and noise nuisances, please contact the Canyon Police Department at (806) 655-5005.

For accumulation, restriction of view, and weed and grass nuisances, please call (806) 655-5014 or fill out the Nuisance Complaint Form and submit it to:
Code Enforcement Office
301 16th St.
Canyon, TX 79015

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Code Enforcement - Permits

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1. How much is a permit?

Building permit fees vary. See the fee schedule for more information.

Building Permit Fee Schedule

2. What do I need a permit for?

• Storage buildings greater than 200 square foot


• Re-roofing a house


• Installing a water heater


• Electrical, plumbing, heating, and air repairs (you may repair them yourself if it is your homestead, otherwise, you must hire a contractor)

You do not need a permit for a fence, but there are fencing requirements.

For more information, visit the permit's section.

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Code Enforcement - Zoning

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1. Can I operate a business out of my home?

A home business is allowed when it is carried on by a member of the occupant’s family, without the employment of additional persons, without the use of a sign to advertise the business, without offering any commodity or service for sale on the premise and the business does not create obnoxious noise or other obnoxious conditions to abutting residential property such as emission of odor, increased traffic, or generation of light or smoke, and where the business is carried on in the main structure only.

A home occupation shall specifically exclude the operation of a repair garage, barbershop, plumbing shop, or similar activity.

2. Where can I locate a manufactured / mobile home?

Pre-HUD manufactured homes are those built before June 15, 1976. All pre-HUD manufactured homes are prohibited in the City of Canyon.

HUD-Code approved manufactured homes are allowed in any lawfully operated mobile home park.

A manufactured home may also be located as a fixed dwelling in zoning districts SF-V, RC-2, RC-3 and PD. They may be located in zoning district MF with a specific use permit.

A mobile home as a fixed dwelling must be skirted with a masonry resting on a concrete footing.

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Fire Department

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1. Can I have a control burn in Randall County?

Before you can do a control burn of trash or grassland you need to check with your local fire department or county judge.

Let your local authorities know when, where and what you will be burning along with contact name and phone number. Texas Commission on Environmental Quality

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Library

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1. How do I get a library card?

You must present a valid Texas driver's license with a City of Canyon or rural Randall County address.
Parents may obtain a library card for their children ages 6-16.

2. Can I use my Amarillo Library Card?

Yes, Canyon Area Library is a member of the Harrington Library Consortium (HLC). Your library card can be used in all HLC libraries. You must return the books to the lending library, not your local library.

3. Do you have a fax for public use?

Sorry for the inconvenience, but no we do not. Please try the following locations:
Haley Printing
UPS Store
Medi-Drive & Maxor Xpress Pharmacies

4. Do you have computer classes?

No, not at this time. Beginner Computer classes will start after January 1st 2009.

5. Are there fees for Interlibrary Loan books?

No fees for Interlibrary Loan Books. No more than five requests per family. Parents must make the requests for children who are under 16. Patron must not have bills on their card to make a request.

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Mayor and City Commission

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1. When are City Commission meetings held?

City Commission meetings are typically held the first and third Monday of each month at 5:30 pm. Meetings are sometimes canceled due to holidays.

2. How do I volunteer to serve on a City Board?

If you would like to serve on a City of Canyon board or commission, please download the application and return it to the City Manager’s office, or mail it to:
City of Canyon
City Manager, 301 16th Street
Canyon, Texas 79015

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Parks & Recreation

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1. Does the City of Canyon have a park that dogs can run in without a leash?

No. All parks abide by the Leash Law.

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Police

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1. How do I receive additional police enforcement in a specific area?

You can direct your concerns to Lt. Dale Davis. His phone number is (806) 655-5005.

2. Where can I renew or change my driver's license?

You can renew or apply for a Texas Drivers License at the Texas Department of Public Safety located at 4200 Canyon Drive in Amarillo, Texas. The phone number is (806) 468-1400. Texas Department of Public Safety

3. Where do I get my vehicle registered?

You can register your vehicle at the Randall County Tax Assessor / Collector located at 400 16th Street in Canyon or at the Randall County North Annex located at 4111 S. Georgia in Amarillo, Texas.

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Public Works

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1. How do I dispose of junk appliances?

Refrigerated appliances such as refrigerators, freezers, window air conditioning units and central air conditioning units as well as washers, dryers, water heaters and other scrap metals may be delivered to the Street and Sanitation Department located at 301 First Ave. for recycling.

2. I think I have a water leak. Who do I call?

During normal business hours, you can call (806) 655-5011 and the City will be happy to send someone out to help you determine if you have a leak or not (free of charge). After hours you can call the Randall County Sheriff’s Office at (806) 468-5751 and they will dispatch a City employee to assist you.

3. I am installing a sprinkler system. What do I need to do?

First, you need to contact the City of Canyon Code Enforcement Department at (806) 655-5014 to obtain any necessary permits. Then, depending on the size of your current water meter, you may or may not need to increase the size of your meter. To do this, come to City Hall, 301 16th St., and the Public Works Department will assist you. If you currently have a 5/8” meter and only need to upgrade to a 3/4” meter, the cost is $125. If you need to upgrade to a 1” meter, the cost increases significantly due to the fact we must dig up and replace the entire line. The cost for this is $750.